Privacy Policy

1. Our Commitment to Privacy

Your trust matters to us. We prioritize the security and confidentiality of the information you share with us. Every aspect of our operations complies with GDPR, ensuring transparency and accountability.

2. Data We Collect

We only collect the data necessary to provide and improve our services. This includes:

Visitor Data: Anonymized information about foot traffic and visitor behavior.
Customer Data: Contact details, company information, and usage statistics for our analytics platform.
Cookies: Data to enhance your online experience, as detailed in our Cookie Policy.

3. How We Use Your Data

We use collected data for the following purposes:

Providing tailored visitor analytics solutions.
Enhancing product features and services.
Communicating relevant updates and support.
Meeting legal and compliance requirements.

4. Data Security and Protection

Protecting your data is our top priority. Here’s how we ensure your information is secure:

Encryption: All data transfers are encrypted using industry-standard protocols.
Anonymization: Visitor data is anonymized to protect personal information.
Access Control: Only authorized personnel have access to sensitive information.
Regular Audits: We conduct routine security assessments to prevent breaches.

5. Your Rights Under GDPR

As a data subject, you have the following rights:

Access: Request a copy of the data we hold about you.
Correction: Update or correct inaccuracies in your data.
Erasure: Request deletion of your personal data.
Restriction: Limit how your data is processed.
Portability: Receive your data in a machine-readable format.
Objection: Object to the processing of your data for specific purposes.

To exercise your rights, please contact us at privacy@countmatters.com.

6. How Long We Keep Your Data

We retain your data only as long as necessary for the purposes outlined above or as required by law. Anonymized data may be retained longer for statistical and research purposes.

7. Third-Party Sharing

We do not sell your data to third parties. We may share anonymized data with trusted partners for service delivery, ensuring all partners comply with GDPR standards.